Troubleshooting tips

Authentication failures

Connection failures

Reporting issues

Gmail Notifier Pro is writing log information to the file GmailNotifierPro.log located in your user folder. The easier way to get access to this file is to open the Options dialog, go to the Administration section and click the Open button in the Log file section.

On Windows Vista and Windows 7 & 8, the log file can be found in this folder, where <Windows User Name> refers to the name of your Windows account:
C:\Users\<Windows User Name>\AppData\Local\GmailNotifierPro\
On Windows XP, the log file can be found in this folder:
C:\Documents and Settings\<Windows User Name>\Local Settings\Application Data\GmailNotifierPro\

Please note that the folder Local Settings can have a localized name on non-english versions of Windows XP.

Faults can be reported to Questions and faults can also be reported in the forum.

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